At Silsilah, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you interact with our website, services, and products.

1. Information We Collect

When you visit our website or make a purchase, we may collect:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Non-Personal Information: Browser type, IP address, device information, and browsing activity on our site.
  • Account Information: If you create an account, we store your login details securely.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Communicate with you about promotions, updates, or customer service inquiries.
  • Improve our website, services, and user experience.
  • Ensure security and prevent fraudulent activities.

3. Sharing of Information

We respect your privacy and do not sell your personal information. However, we may share your information with:

  • Service Providers (e.g., payment gateways, delivery companies) to fulfill orders.
  • Legal Authorities if required by law or to protect our rights.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience.
  • Remember your preferences.
  • Analyze website performance.
    You can manage or disable cookies through your browser settings.

5. Data Security

We implement industry-standard measures to protect your information against unauthorized access, loss, or misuse. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of promotional communications.
  • Request details on how your information is being used.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

For questions or concerns regarding this Privacy Policy, you can contact us at:

Silsilah – Fashion Beyond Trends
Email: [Insert Email Address]
Phone: [Insert Phone Number]
Website: [Insert Website URL]