Welcome to Silsilah. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any purchase.

1. General

  • These Terms & Conditions govern the use of the Silsilah website and any transactions made through it.
  • By placing an order, you acknowledge that you have read, understood, and agreed to these terms.

2. Products & Availability

  • We strive to display products as accurately as possible; however, colors and details may slightly vary due to lighting or device settings.
  • Availability of products is subject to change without notice.

3. Orders & Payments

  • All orders are subject to acceptance and confirmation.
  • Prices listed on our website are in [PKR/USD] and include/exclude applicable taxes (as specified).
  • We accept payments through [list payment methods e.g., Credit/Debit Card, Bank Transfer, Cash on Delivery].

4. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to external factors.
  • Customers are responsible for providing accurate shipping information.
  • We are not liable for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

  • Returns, exchanges, and refunds are governed by our Return & Refund Policy, available [here/link].

6. Intellectual Property

  • All content on this website, including logos, designs, images, and text, is the property of Silsilah and may not be copied, reproduced, or used without prior permission.

7. User Conduct

  • You agree not to misuse the website for fraudulent or unlawful activities.
  • Any attempt to disrupt the website’s functionality will result in termination of access and potential legal action.

8. Limitation of Liability

  • Silsilah is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our liability shall not exceed the total value of the order placed.

9. Privacy

  • Your use of this website is also governed by our Privacy Policy.

10. Governing Law

  • These terms shall be governed and construed in accordance with the laws of Pakistan (or update to your business jurisdiction).
  • Any disputes will be resolved in the courts of [City/Country].

11. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us: